Frequently Asked Questions
Find answers to our frequently asked questions here. If you can't find what you're looking for, use the button below to contact us!
What types of digital content do you offer?
We offer templates, trackers, e-books, courses (both mini and longer courses) that help you as a therapist navigate the many steps of your career!
How can I access the digital content?
For our free content, you will be able to access It on our site once you join our email list. It will ask you for your email each time you want to download a product, we will manage the list and ensure you only get emails once and do not receive spam! For our paid templates and trackers, they can be accessed through Google Sheets. If you need assistance creating an Excel sheet from the Google sheet, do not hesitate to contact us as we will send instructions! For our courses, they can be accessed by creating a login into our website. For more specific sp
Is there a subscription fee?
There is no subscription fee or ongoing fee to pay to utilize our resources!
What is included in each purchase?
It depends on what you purchase! All trackers and our Completion Planner include a Google sheet with instructions on how to use the sheet, information on what is included in the specific material, and information on us! Our courses include a series of modules along with supportive documents to help you get through the course. Each mini course, longer course, and e-book comes with a Completion planner to help you get through the resource.
What payment methods do you accept?
We accept all major credit cards and we have gift cards for purchase on our site as well!
How often is new content added? How often is It updated?
Content is updated three times a year at no particular pace. We update the site with information as we hear about the need and brainstorm new ideas! If there is a resource that you would like to see, please feel free to let us know using our contact page!
What formats are available for the digital content?
Our digital content comes in mostly Google formats. We can assist in helping you turn our Google versions into Microsoft versions if needed and created THIS GUIDE to help you in creating It. Our courses are all housed in Squarespace and you will need a login to access those courses, check out our Help Resources if you are struggling to get access to a course. If these pages are not helpful, feel free to each using our contact page if you have more questions.
Can I share the content with others?
Our materials are for individual, household, non-commercial use only. You may not copy, reproduce, distribute, publish, display, modify, create derivative works, transmit, or in any way exploit these materials for profit. Sharing these materials with any party outside of your household in prohibited. (We ask that you direct anyone interested to our website where they may download their own copy.)
Do you offer refunds?
We are unable to offer refunds on our digital purchases due to the nature of the products.
How do I stay updated with new content and updates?
You can join our newsletter by adding your email below! This is the same process for any free product you download from our site. You can find us on all social media platforms at the following handles:
Instagram: @thementalhealththerapisthub, X: @@thementalhealththerapisthub, Facebook: The Mental Health Therapist Hub, LinkedIn: The Mental Health Therapist Hub, Tik Tok: @themhtherapisthub